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Process Outsourcing

The Process Outsourcing Business Unit deals with integrating and developing the growing full operational service business for historic and new companies in the world of insurance, financial, tech, sport, but not only.

Through a bouquet of operational and technological services, combined in a flexible way, the Division is able to effectively respond to customer needs. 

Thanks to a team of internal specialists and external providers, we offer support and assistance in the following operational areas:

  • Back-office operations (e.g. data entry, document checks, etc.)
  • Administrative & Fiscal operations
  • Digital document management
  • Physical document management
  • Treasury
  • Mail room and logistics services
  • Omnichannel contact center, for teleselling, up/cross-selling or customer support purposes
  • Operational legal services
  • Credit Collection
  • Massive machining